This Privacy Policy was last updated on 26 September 2024.
Oonsa manages the information that we collect from you in accordance with applicable privacy legislation. In this Privacy Policy, "Oonsa", "we", "our" and/or "us" means:
Company details for each of the Oonsa companies is set out in the Contact Us section below.
This Privacy Policy describes how Oonsa collects, uses, shares and handles your personal data, and sets out the rights and obligations that both you and Oonsa have in relation to your personal data. Country specific terms in Appendix A shall also apply to this Privacy Policy.
By accessing www.Oonsa.com or our mobile application (together, the "Services") you accept and agree to the Terms and Conditions of Oonsa's user agreement ("User Agreement"), and acknowledge that your personal data may be collected, used and disclosed in accordance with this Privacy Policy. Except for any terms that are defined in this Privacy Policy then all other defined terms shall have the same meaning as that defined in the User Agreement. Note that under Oonsa's Terms and Conditions, you must not use the Services if you are under 18 years old.
Oonsa may, from time to time, modify this Privacy Policy (and update the web page on which it is displayed). If we materially change the ways in which Oonsa uses or shares your personal data previously collected from you through the Services, Oonsa will notify you through your Oonsa account, your registered email address or other communication. You should check that account regularly.
Oonsa collects personal data when you pre-register with Oonsa. This includes your full name, email address and location. In circumstances where the below information is not provided to us, we may be unable to provide the Services to you and carry out our contractual obligations with you.
Oonsa collects personal data when you register with Oonsa. This includes:
If you register in certain countries, we also give you the option of providing a photo or video to be associated with your Oonsa user ID. If your personal details change, it is your responsibility to update your Oonsa account with those changes, so that we can keep our records complete, accurate and up to date.
To enable us to improve our existing services, to create new service features, and to serve you and others with targeted marketing communications, Oonsa collects information about the way you use the Services, including the transactions you enter into on the Services, your feedback rating (including any references requested using our 'Reference' feature), the bids you make, the comments you post, and the transactions you enter into with our valued affiliate service providers.
You may apply through our job application submission form provided by a third-party service provider. If you do so, we collect the information you make available to us through your application submission, such as your resume, links to other online profiles, and other information you choose to provide.
Oonsa may also receive and record the following information from your internet browser and computer, including through cookies and similar technologies, when you use the Services:
If you use a location-enabled Oonsa service, if you allow us, we receive and process information about your precise location (for example, through GPS signals sent by your mobile device). We may also collect the precise location of your device when the app is running in the foreground or background or when the app is closed. We may also use a range of different technologies to confirm your location. When you use the Services, we also infer the general location of your device and the geographic regions our users come from. For example, your IP address may indicate your general geographic region.
For more information on how we use cookies and other similar tracking technologies, please see the section on Cookies and Similar Technologies below.
In addition to data collected from your submissions, we also receive data from certain third parties, such as social media sites that you connect to your account (including Facebook, LinkedIn, Twitter and any other site you which you enable from time to time) as well as from identity verification service providers and other Oonsa group companies.
We work with third party verification providers to perform police history checks or background checks on Vendors, and receive publicly available information such as court decisions.
We may also receive additional information about you from third parties such as data or marketing partners and combine it with other information we have about you.
You are not anonymous to us when you log into the Services or post any content (including tasks, items to be supplied, bids, comments or feedback) on the Services or any associated forum.
When you:
your user ID and all the material that you post is visible and searchable to us, other Oonsa users and is also publicly available to other internet users. We strongly encourage you to use caution and discretion when posting and carefully consider whether and what to post or how you identify yourself on the Services.
Oonsa does not in any way control, and does not accept any responsibility or liability whatsoever for, the disclosure or use of personal data which is voluntarily posted by you in a publicly accessible area of the Services.
Oonsa may use the information we collect for the following purposes:
Legal ground(s) for use: We need to perform this function in order to allow you to access the Services.
Legal ground(s) for use: It is in our (and users) legitimate interests to ensure that the Services are secure.
Legal ground(s) for use: It is in our legitimate interest to provide you with content and advertisements that are tailored to your interests.
Legal ground(s) for use: We need some of your personal data in order to provide the services to you; it is in our legitimate interests to provide you the best possible services.
Legal ground(s) for use: We need to perform this function in order to provide a safe and secure environment for our users and we have legitimate interests in protecting the integrity of the Services we offer.
Legal ground(s) for use: We need to use your personal data in this way to provide the Services you request.
Legal ground(s) for use: On such occasions, we are required by law to process your personal data.
Legal ground(s) for use: We need to use your personal data in this way to fulfil a contract between you and us.
Legal ground(s) for use: We only contact you for marketing purposes with your consent; we may contact you regarding changes in the Services because it is in our legitimate interests to keep you informed about service changes that may affect you.
Oonsa uses cookies and similar tracking technologies for a number of purposes including to access your information when you sign in, keep track of your preferences, direct specific content to you, report on Oonsa's user base, and to improve Oonsa's services.
We use the following types of cookies and similar technologies:
We use cookies and similar technologies that are necessary to the operation of the Services. This includes technologies that allow you access to our website, services, mobile app or that are required to identify irregular site behaviour, prevent fraudulent activity and improve security.
We use cookies and similar technologies that allow us to offer you enhanced functionality when accessing or using the Services. This may include identifying you when you sign into our website, keeping you signed in as you browse or keeping track of your specified preferences.
We use cookies and similar technologies to assess the performance of the Services. We use this information to analyse and help us understand how you and other visitors use the Services so we can improve the content or layout of the Services.
We may use first-party or third-party cookies and similar technologies to deliver content, including ads relevant to your interests.
Oonsa may disclose the information we collect from you as follows:
Your account is protected by a password for your privacy and security. We take reasonable steps to protect your personal data from unauthorized access, use and disclosure, however we cannot guarantee the absolute security of that information, or that our systems will be completely free from third party interception or are incorruptible from viruses. We cannot and do not guarantee that information you send from your computer to us over the Internet will be protected by any form of encryption (encoding software). In light of this, we cannot and do not ensure or warrant the security or privacy of your personal data, including payment and account details. You transmit your personal data to us at your own risk. You are entirely responsible for maintaining the security of your passwords and/or account information.
The Services may contain links to third party websites including the networks of our valued affiliate service providers, advertisers, and PayPal, or make available services obtained from third parties, including verification services by third party verification providers. If you follow a link to any of these websites, for instance PayPal payment system, or use any services obtained from third party service providers via the Services that requires you to provide personal data directly to such third parties (for instance third party verification providers), note that they have their own privacy policies. If you use the Services to link to another site, or use a service obtained from a third party service provider via the Services, you will be subject to that site's or third party's terms and conditions of use, privacy policy and security statement. We strongly encourage you to view these before disclosing any of your personal data on such sites. Oonsa does not control, and does not accept any responsibility or liability for, the privacy policy of, and use of personal data by, any party other than Oonsa.
When you use the Services, some of your personal data may be transferred to other Oonsa group companies (such as our headquarters in Australia) outside the European Economic Area ("EEA") or the United Kingdom in countries that do not have equivalent data protection laws to the EEA or the United Kingdom. We may also engage service providers for the purposes detailed above that are located outside the EEA or the United Kingdom. We take steps to ensure your personal data is safe and secure when transferring it outside of your country of residence. For more information, please contact us using the relevant details provided below.
When you register on the Services you may be given the opportunity to elect ("opt-in") or decline ("opt-out") to receive updates on our latest services, news and special offers, and those of our valued affiliate service providers ("Marketing Material"), via your Oonsa account, personal e-mail address, post or telephone. If you conclude a transaction on the Services, you may also be given the opportunity to opt- in to receive Marketing Material from Oonsa and our valued affiliate service providers.
Once you opt-in to receive Marketing Material, you may, at any time, opt-out of receiving Marketing Material. To opt-out go to the 'Manage Account' link on the Services, choose 'Settings', then 'Notification Settings' and update your preferences. You can also click on the "unsubscribe" link in any email containing Marketing Material that we send you, or you can request an opt-out by emailing Oonsa using the contact information provided on the Services. If you no longer consent to receiving Marketing Material then you must opt-out in one of these ways.
Oonsa reserves the right to send you administrative and account-related messages even if you opt out of receiving Marketing Material.
Rights in Certain Countries. In the European Economic Area, the United Kingdom and certain other countries, users may have the right to access, edit, update, restrict processing and/or delete the personal data that we hold about you.
Where we process your personal data with your consent, you may withdraw it at any time. You may also have a right to object to processing based on legitimate interests. These rights may be limited in some circumstances.
Location Information. You can prevent your device from sharing precise location information at any time through your device's operating system settings.
Do Not Track. There is no accepted standard on how to respond to Do Not Track signals, and we do not respond to such signals.
We retain your personal data for as long as is necessary with regard to the purposes for which it was collected or lawfully further processed, or for as long as may be necessary in light of our legal obligations or in order to allow us to pursue, defend or exercise legal claims.
When we no longer require your personal data (and in accordance with applicable laws), we will take steps to delete, destroy or anonymise that information.
We do not knowingly collect, maintain, or use personal data from children under 18 years of age, and no part of the Services are directed to children. If you learn that a child has provided us with personal data in violation of this Privacy Policy, please alert us using our contact information below.
If you have any questions about this Privacy Policy or the manner in which we process your personal data, please contact us:
For persons who reside within the European Economic Area (EEA) or the United Kingdom, you can contact: Oonsa UK directly at privacy@Oonsa.com, or Oonsa UK Limited, at 2 Old Bath Road, Newbury, RG14 1QL.
For persons who reside outside of the EEA and the United Kingdom: privacy@Oonsa.com, or Oonsa Ltd, ACN 149 850 457, at Level 6, 24-28 Campbell Street, Haymarket NSW 2000.
Note: Country specific terms in Appendix A shall also apply to this Privacy Policy. For full details including Australian Privacy Terms, New Zealand Privacy Terms, Singapore Privacy Terms, and United Kingdom and European Economic Area Privacy Terms, please refer to the complete Privacy Policy document.